Data Management & Security
Ensuring the integrity and confidentiality of your data
We rely on a robust information, security, and quality management framework designed to ensure that our clients’ data and systems are protected in compliance with applicable regulations and industry best practices.
Our approach combines regulatory compliance, data protection, and continuous improvement, ensuring reliable, secure environments that align with international standards.
We work to preserve the confidentiality, integrity, and availability of information at all times, minimizing risks and strengthening the security of processes and systems through appropriate controls and responsible data management.
Our working model is structured around three fundamental pillars:
- People
- Processes
- Technology
People
We implement ongoing training and awareness programs in information security for all staff, promoting best practices and proper handling of sensitive data. All employees receive annual training on security, privacy, and secure data management.
Processes
We have established administrative controls and internal procedures based on industry best practices, including risk management, internal audits, and vendor assessment. Our processes ensure that data is handled securely and in compliance with applicable regulations, including the Spanish Data Protection Law (LOPDGDD) and ICH E6(R3) Good Clinical Practice standards.
Technology
We apply a defense-in-depth approach with multiple layers of security controls to protect critical systems and confidential information. We continuously monitor potential threats and regularly assess the effectiveness of our security measures.
The International Good Clinical Practice guidelines
We strictly adhere to applicable rules and regulations regarding data protection, information security, and quality in clinical research, maintaining compliance with the highest national and international standards.
The primary regulations and guidelines we follow include:
- The Spanish Organic Law on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).
- The European Union General Data Protection Regulation.
- The International Good Clinical Practice guidelines.
- The regulations and guidelines issued by the competent health authorities.
Privacy & Data Protection
We maintain policies, procedures, and controls designed to protect personal and clinical information from unauthorized access, loss, alteration, or improper disclosure. Our approach is grounded in compliance with current data protection regulations and the implementation of security measures aligned with industry best practices.
Furthermore, we have defined protocols in place for the management of security incidents, enabling an appropriate, traceable response that complies with regulatory requirements—including notification to the affected parties and competent authorities when necessary in accordance with applicable legislation.
Our commitment
We are committed to protecting the confidentiality, integrity, and proper management of our clients’, collaborators’, and participants’ information at all times. We apply best practices in security, quality, regulatory compliance, and data protection.
We work with procedures and controls designed to ensure responsible information management, as well as ethical and regulatory compliance across all our activities, fostering trust and excellence in every project we undertake.
Do you have any questions?
Send us your message and we’ll get back to you as soon as possible.